FAQ

Frequently Asked Questions

Accordion Content

Mel Lingerie is located at:

640 Fort Street
The Bay Centre
Victoria, BC
V8W 3V2

We are conveniently situated at the Bay Centre, making it easy for you to visit and explore our wide range of lingerie. Our friendly and knowledgeable staff will be on hand to provide personalized assistance and help you find the perfect lingerie pieces that make you feel confident and comfortable.

Appointments are not required but recommended.

We want to ensure you receive personalized attention and the best experience possible. To schedule an appointment, please call 778-406-0055. Walk-ins are also welcome, but there may be a wait time for fitting specialists. Your satisfaction is our priority, so we encourage you to book an appointment for a bra fitting to make the most of your visit.

Mel Lingerie operates exclusively as a physical store.

We do not offer online shopping by design. Our store’s design focuses on providing you with exceptional in-person experiences and personalized service. By visiting our store, you can enjoy several benefits that enhance your lingerie shopping journey:

  1. Personalized Assistance: Our friendly team greets you and ensures you feel at home.
  2. Hands-On Experience: Feel the high quality by trying on our bras and evaluating their fit and flattery.
  3. On-the-Spot Bra Fittings: Get fitted on the spot, receive expert advice, and explore options that suit your preferences.

Absolutely! At Mel Lingerie, we offer Night Events for your special occasions.

Whether it’s a Hen Night, Cake Night, or a fun Girls Night Out, we have packages designed to make your event memorable. Our Night Packages typically last 2-3 hours and take place between 6:30 pm and 10 pm, depending on the chosen package.

Our Night Packages include:

  • Hen Nights: Celebrate with your closest friends before your wedding day.
  • Cake Nights: Spice up your birthday with personal shopping and fitting!
  • Red Nights: Enjoy a Girls Night out at Mel Lingerie, no special occasion needed.

To add to the experience, each Night Package will include food pairings with sparkling wines.

Safety and inclusivity are our top priorities. We strictly adhere to all legal requirements and age restrictions, ensuring responsible alcohol consumption throughout the night. You can trust us to create a safe and enjoyable environment for everyone involved.

Want to book your Night Event? Click here!

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